GUIDES
Your rights, explained
Step-by-step guides to everyday legal problems: deposits, refunds, collections, towing, settlements, and more. Plain language, with links to the official sources.
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A canceled membership went to collections. Here is what to do
What to verify, how to document cancellation, and options for resolving the dispute.
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Towed despite having a parking permit? Here is what to do
Why it happens, how to challenge a tow, and what documents can help.
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Subscriptions, refunds & collections: how to cancel and what to do if a charge follows you
How to cancel, what to expect, and your options if a charge ends up in collections.
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Settlement notices: how to verify before you file
Know what to look for in a class action notice, how to confirm it is real, and how to file…
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When businesses close: gift cards, refunds, and unfulfilled orders
What happens to gift cards, refunds, and unfulfilled orders, and where to find official updates.
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Security deposits & rental fees: what landlords can charge
What landlords can charge, when deductions may be reasonable, and how to document your move-out.